Last Updated: 15 September 2026
1. Who We Are
This website, https://pearlsofanatolia.com, is operated by Century Balonculuk Havacılık Turizm Ticaret Limited Şirketi, trading under the brand Pearls of Anatolia Travel.
We provide tourism and travel services in Cappadocia, including tours, activities, airport transfers and other travel-related services.
We respect the privacy of our customers and website visitors and are committed to protecting personal information in accordance with applicable data protection laws.
2. Information We Collect
When you browse our website, contact us or make a reservation, we may collect information such as:
- Name and surname
- Email address
- Telephone number
- Reservation and travel details
- Number of participants and information necessary to provide the booked service
- IP address, browser and device information
- Messages and information you voluntarily provide to us
- Payment and transaction-related information necessary to process your reservation
We only collect information reasonably necessary to provide our services, process reservations, communicate with customers, comply with legal obligations and maintain the security of our website.
3. Payment Information and Security
Payments made through our website are processed through secure payment systems and authorized payment service providers or banks.
Our website uses SSL encryption (HTTPS) to protect information transmitted between your browser and our website.
Where payment is processed directly by a bank or payment service provider, sensitive card information is handled through the secure infrastructure of that provider. Pearls of Anatolia Travel does not intentionally store complete credit or debit card details on its own website servers unless technically and legally required through an authorized payment solution.
4. How We Use Your Information
We may use your personal information to:
- Process and manage reservations
- Provide tours, activities, transfers and other booked services
- Send booking confirmations and service information
- Communicate regarding changes, cancellations or requests
- Provide customer support
- Process payments and refunds
- Prevent fraud and maintain website security
- Meet accounting, tax and other legal obligations
- Improve our website and services
We do not sell customers’ personal information.
5. Sharing of Information
Where necessary to provide a booked service, relevant information may be shared with trusted service providers such as tour operators, transportation providers, activity providers, payment processors, banks or other suppliers involved in fulfilling your reservation.
Information may also be disclosed when required by applicable law, regulation, court order or a competent public authority.
We only share information that is reasonably necessary for the relevant purpose.
6. Cookies
Our website may use cookies and similar technologies to ensure that the website functions correctly, remember preferences, improve performance and understand how visitors use the website.
Some third-party services integrated into our website may also place cookies according to their own privacy policies.
You can control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Data Retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected and for any period required by applicable accounting, tax, tourism, consumer protection or other legal obligations.
When information is no longer required, it may be securely deleted, anonymized or otherwise processed in accordance with applicable law.
8. Your Rights
Subject to applicable law, you may contact us to request information regarding your personal data and, where applicable, request access, correction or deletion of your information or exercise other applicable data protection rights.
Certain information may need to be retained where required by law or necessary for legitimate legal, accounting or security purposes.
9. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of independent third-party websites. We recommend reviewing their privacy policies before providing personal information.
10. Security
We use reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse or disclosure. However, no internet-based system can guarantee absolute security.
11. Changes to This Privacy Policy
We may update this Privacy Policy when our services, website functionality or applicable legal requirements change. The latest version will be published on this page with its updated date.
12. Contact Us
Pearls of Anatolia Travel
Legal Company: Century Balonculuk Havacılık Turizm Ticaret Limited Şirketi
Website: https://pearlsofanatolia.com
Email: info@pearlsofanatoliatravel.com
Phone: +90 543 271 27 80
Address: Göreme Beldesi, Aydınlı-Orta Mah., Güngör/1 Sk. No: 8, İç Kapı No: Z1, Merkez / Nevşehir, Türkiye